Privacy Policy

Last updated: 7 August 2026

Designco Private Limited ("Designco", "we", "us"), Lakri Fazalpur, Delhi Road, Moradabad, Uttar Pradesh 244001, India, respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It covers our website (designco-india.com) and our business communication channels, including our WhatsApp business messaging services.

Information we collect

We collect information you provide directly to us: contact details (name, phone number, email address) when you correspond with us, place enquiries, or communicate with us on WhatsApp; and business information relevant to orders and services. For employees using our internal WhatsApp assistant, we process employee identifiers (such as employee code and registered phone number) to answer work-related queries such as attendance, payroll and work assignment status.

How we use information

We use the information to respond to enquiries, provide our products and services, send service and account notifications through channels you use with us (including WhatsApp), operate internal employee services, meet legal obligations, and improve our operations. We send WhatsApp notifications only in accordance with WhatsApp's Business Messaging policies, and you may opt out of receiving them at any time.

WhatsApp communications

When you message our WhatsApp business number, we receive your WhatsApp phone number, profile name, and the content of your messages so we can respond. Message delivery is provided by Meta Platforms via the WhatsApp Business Platform; Meta processes message data as described in its own privacy policies. We do not sell your personal information.

Sharing

We do not sell or rent personal information. We share information only with service providers that help us operate (such as messaging and hosting providers), when required by law, or to protect our legal rights.

Data retention and security

We keep personal information only as long as necessary for the purposes above or as required by law, and protect it using reasonable technical and organisational safeguards, including restricted access to employee data.

Your rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of WhatsApp communications by replying "STOP" or contacting us. To exercise any of these rights, contact us using the details below.

Contact us

Designco Private Limited
Lakri Fazalpur, Delhi Road, Moradabad, Uttar Pradesh 244001, India
Email: info@designco-india.com